Apply NowThinkTankHot Tips
SitemapFrequently Asked QuestionsGlossaryContact UsHome
Specials
Cards
Internet Banking
Home Loans
Related Services

Non-Commercial Organisations with an Interest in Banking
Lost Credit Card Services
Loyalty Programs (non-credit card)
Mortgage Simulators
Financial Product Information Services
Personal Financial Management Software

Non-Commercial Organisations
with an Interest in Banking
The Banking Ombudsman can assist with resolving banking disputes. If you are unable to resolve the dispute with your Bank then contact the Banking Ombudsman. Tel: 1-800-337-444.
They will ask you to register your complaint in writing to:
PO Box 14240
Melbourne City Mail Centre
Melbourne VIC 8001
or fax (03) 9613 7345
The Australian Bankers' Association (ABA) has developed guides for analysis of consumer banking costs. Contact the ABA at:
42nd Floor
55 Collins Street
Melbourne 3000
or telephone 1-800-033-652
The Australian Consumers Association website:
www.sofcom.com.au/ACA/index.html
The Home Purchase Assistance Authority can provide you with home purchase information and advice, assistance with home loan repayments etc.
Tel: 1-800-806-653 (from Sydney 9210 5666) or visit their website at www.hpaa.nsw.gov.au
Lost Credit Card Services

Credit Card Sentinal

  • Credit Card Sentinal provides protection for credit card loss.
  • If your wallet or card goes missing just make one call to Credit Card Sentinal who will automatically cancel all cards you have registered with them. There is no limit to the number of cards you can register. You can also register all cards that your dependents hold.
  • Credit Card Sentinal are open 24 hours, 365 days.
  • The annual fee is $9 or $23 for 3 years.
    Call toll free on 1 800 022 043
  • This service is usually offered free to Gold Card holders.
Loyalty Programs (non-Credit Card)
There are a number of loyalty programmes that are available independent of financial products, for example:
Frequent Flyers
Airline  Partner Airlines  Partner Cards
Qantas
Join $60
Air Pacific
American Airlines
British Airways
Canadian Airlines
Cathay Pacific
Scandinavian Airlines
US Air
American Express
Citibank Rewards
Qantas Telstra Visa
True Awards
National Gold Rewards
Ansett
Join $60
Air Canada
Air New Zealand
All Nippon Airways
Lufthansa
Lauda
Malaysian Airlines
Singapore Airlines
South African Airways
Thai Airlines
United Airlines
Diners Club
Westpac Global Rewards

American Express via Air
New Zealand
Air New Zealand
Join $50
Air Canada
Ansett
British Midland
Farig
Lufthansa
Scandinavian Airlines
Singapore Airlines
South African Airways
Thai Airlines
United Airlines
Virgin Atlantic
American Express
Volvo card
Mortgage Simulators
All of the major Banks have mortgage simulators. If you want to comparison shop using a scenario customised to your situation, simply make an appointment with your local lending officer and bring along the best deals you have been able to negotiate. Alternatively, you can purchase your own simulator/mortgage manager from the following companies:
  • The Home Loan Assistant
    $79.95 from Reckon Software. Tel: (02) 9562 7922.
  • The Loan Comparison System V3.5
    $295 from Topical Software Tel: (03) 9482 2296.
    You can download an evaluation copy which lasts for one month, from Topical Software - click here.
  • Mortgage Manager
    $195.00 from Investment Concepts Pty Ltd. Tel: (03) 9580 8684.
  • The Mortgage Modeller
    $100 from O'Donnell Software. Tel: 1-800-998-500.
Financial Product Information Services
  • Your Mortgage Magazine Rate Check Book - Interest rate information www.yourmortgage.com.au
  • Your Broker provides an overview of on-line brokers -
    www.yourbroker.com.au
  • Financial Passages - Easy to understand articles on personal finance and investing, brought to you by Mercantile Mutual. Financial Passages also provides free financial software to help organise your finances. www.financialpassages.com.au
Personal Financial Management Software
Personal financial management packages are set to play a major role to help us bank smart.

Software such as Microsoft's Money and Intuit's Quicken provide a rich set of features to help you budget, track and manage your money.
Apply NowThinkTankHot TipsBack to Top
SitemapFrequently Asked QuestionsGlossaryContact UsHomeBack to Top